Shipping Policy
Mhalsa Creations Shipping Policy
Welcome to Mhalsa Creations! We are thrilled to have you explore our exclusive range of designer clothes, each piece crafted with care and creativity under our brand label. Our commitment to ensuring a smooth and satisfactory shopping experience for you includes a transparent and customer-friendly shipping policy. Please review the details below regarding our shipping, returns, and refunds.
Shipping Policy
- Service Area: We offer shipping across the entire nation, ensuring that no matter where you are in India, you can enjoy our designer creations.
- Shipping Time: Our goal is to deliver your order within 4-7 working days. The countdown starts immediately after your order has been confirmed and processed.
- Shipping Charges: Specific shipping charges, if applicable, will be calculated and displayed at the checkout before you complete your purchase.
- Order Tracking: Once your order is shipped, we will provide you with a tracking number via email or SMS, allowing you to track
the progress of your delivery directly on the courier's website.
- Packaging: Every order is packaged with utmost care to ensure your items arrive in pristine condition.
Returns & Refunds Policy
- Return Policy: At Mhalsa Creations, we stand behind the quality of our products. We do not offer returns or exchanges unless the item you purchased is defective or of bad quality.
- Defective Products: If you believe you have received a defective product, please contact us within 7 days of receiving your order. Provide a detailed description of the issue and include photographic evidence. Our team will assess your claim, and if validated, we will initiate a return process.
- Refund Policy: In cases where the product is deemed defective or of bad quality, we will offer a full refund or replacement, depending on your preference and stock availability. Refunds will be processed back to the original method of payment within 7-14 working days.
- Non-Returnable Items: Please note that due to the nature of our products, items bought during special sales or clearance events are final and cannot be returned or exchanged.
Contact Us
For any questions related to your order, shipping, or our return policy, please don't hesitate to contact our Customer Service team. We're here to help ensure your shopping experience with Mhalsa Creations is nothing short of exceptional.
Thank you for choosing Mhalsa Creations. We're excited to be a part of your fashion journey!